Hair Care & Refund Policy


Hair Care 

 

Thank you for choosing Bonnie Lush Hair. To keep your hair looking lush :-
  • Wash and deep condition your hair regularly using an organic or sulphate free shampoo. DO NOT BRUSH WET!
  • Use Argan oil or a similar branded product while hair is wet to gentle moisture your hair. It is important to keep your hair moist! Avoid a build-up of products through regular washing.
  • Use a wide toothed comb or soft bristled brush and begin combing from the bottom up to the top of the head.
  • Brush hair before bed.
  • Before applying any heat, use a heat protecting serum.
All hair can be dyed, bleached, tongued, straightened, curled, and is assured to last approximately 1 year when treated with love and care. 
      
    Refund Policy

     

    Unfortunately due to hair extensions possessing a high level of hygienic sensitivity, we are unable to issue any refunds or exchanges once package seals have been broken or once products have been removed from packages.
    Products will be exempt of refund or exchange in the case of hair extensions, lace frontals and closures, lace front wigs, ring loop extensions and eyelashes.
    Customers have the right to return provided these products are unopened and in a re-saleable condition with no evidence of tampering around the box, seal and weft ribbon within 30 days of purchase. 
    You must send a direct email to us prior to sending your product back. We will then provide you with our return address where the items will be inspected to see if you qualify for a return. Opened merchandise will not be refunded or exchanged.
    All post and packaging payments are to be made by the customer in this event. We apologise for any inconvenience caused.